Tripleseat Software

CRM Software
for the Hospitality Industry

Tripleseat streamlines the event management process without increasing your workload.
Access all the features you need from a single platform.

Keep Track of your Leads in a Single Sales and Event Management Platform

Because no two events are the same, you need an event management platform that can work at the fast pace that you do. Tripleseat makes booking and planning any size event easy.

  • Quickly respond to leads and inquiries
  • Guest portal for e-signatures and payments
  • Branded documents and proposals
  • Automatic tasks for your team and guests
  • Centralized bookings calendar
  • Sales and event reporting
  • Award-winning customer support

Communicate better with your guests

Your client can have access to their own planning portal in which they can view their Banquet Event Order and other documents, sign proposals, and make payments. The portal provides a convenient way for you and your clients to exchange the necessary information to manage a successful event.

Comprehensive insights into your business

Tripleseat features hundreds of flexible reports to view your business’ performance. With Tripleseat reporting, you can improve productivity and identify opportunities to increase sales.

  • Create custom reports for leads, food and beverage, sales, and much more
  • Track individual sales performance
  • View guest booking trends and performance

Keep your entire team on the same page

Event details can change often, and at any time. Keep track of every event detail in one central place that your entire team can access. Every update you make in Tripleseat is automatically updated for the chef, manager, staff, and guests.

Take deposits and payments, faster than ever

Taking payments over the phone or waiting for a check to arrive in the mail kills cash flow, and puts your guest’s personal information at risk. Tripleseat makes taking payments quick, easy, and safe.

  • PCI compliant credit card processing
  • Offline payment tracking
  • Automatic payment reminders and alerts
  • Online payment portal with your choice of full-service payment providers like Stripe and Clover Connect

BOOK A DEMO TODAY TO GET STARTED

Experience true efficiency at its finest.

Transform your booking and planning process with Tripleseat’s cutting-edge solution, eliminating the need for extra staff or added workload.
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  • “We went from using spreadsheets to Tripleseat, and it’s been a game-changer.”

     

    Johanna Holm, the Director of Marketing and Events

  • “Now that we have Tripleseat and I’ve implemented it into our sales department, it just has changed everything. It makes life easier for not only us as events people but the client as well.”

    Joanna Sanchez, Vice President of Event Sales at Tom’s Urban

  • “Tripleseat impacts other departments that I work with because there’s a lot of communication. So we’re always on the same page and all of the information is there … it makes us work better together.”

    Genese Perez, Creative Director for Monarch Rooftop and Addison Hospitality Group

  • “Tripleseat is an extension of your team. It is like having someone that does all of the tedious work for you. It makes it super simple to put all your details in, quickly respond to clients, get things contracted, and have all the materials you need.”

    Rebecca Levine, Director of Client Services and Operations for Altamarea Group

     

  • “Tripleseat has made my job better and streamlined it. It also is foolproof … it really helps out to make sure that you’re not making any mistakes or double-booking.”

    Steve Smith, Director of Sales for Legacy Food Hall

  • “Tripleseat has become family … They go above and beyond to answer emails at all times of day, to work on features that make our jobs easier and better, and truly want us to be successful.”

    Alyssa Caputo, Senior Manager of Product Extensions for WeWork