Whether or not you’re new to Apple or whether you’re a veteran Mac and iOS user, it’s a truth of development, issues happen. In any case, don’t freeze — there are a couple of various approaches to investigate your issues without any problem. You can investigate data straightforwardly on your iPhone, iPad, or Mac; or contact Apple support for more assistance. Additionally, the Apple people group is maybe the most obliging advancement network around — you ought to just ask.
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Ways to use the Apple Support app!
If that you have a working iPhone or iPad, you can get on-request assistance directly from that gadget with Apple’s Support app. Once downloaded, sign in with your Apple ID, and you’ll be given a support portal for each gadget right now enlisted to your Apple ID, alongside a couple of generally useful highlighted articles.
The app is presently available in the following countries:
- Australia
- Belgium
- Brazil
- Canada
- France
- Germany
- Hong Kong
- Ireland
- Italy
- Japan
- Liechtenstein
- Macau
- Mexico
- Netherlands
- Singapore
- Spain
- Sweden
- Switzerland
- Turkey
- United Arab Emirates
- The United Kingdom
- United States
Tap on any of your devices to open its support portal; from that point, you can either search for a particular issue or peruse general investigating subjects to discover a solution to your concern. If that one of Apple’s information base articles doesn’t settle it, you likewise have the choice of conversing with an Apple Support rep on the telephone or by means of a text visit. For equipment issues, you can likewise plan a Genius Bar arrangement or an arrangement at an Apple Authorized Service supplier close to you.
Use the Help app on your Mac!
Your Mac accompanies a convenient Help app that answers inquiries concerning each part of your PC. You should simply type in your inquiry, and the Help program will give you helpful data.
- Snap on Help in the Menu bar at the highest point of your Mac’s screen.
- Type in an inquiry, such as “downloading apps” or “new user.”
- If that you have Finder chosen (click on your desktop screen), you can look at What’s new in macOS, New to Mac, and Get to Know your Mac for more help.
- Select the search result from the list.
- Snap on a related link to open a specific app or program identifying with your issue.
Some important things you should consider the Help program:
Use the keyboard shortcut command-shift-/to get to the Help program quickly.
Help will show search results subject to the app you are using. For example, if you are using Safari, it will display results for: help with Safari. If you have Finder picked, it will show results for Finder.
While searching for help using a command for a program, you can drift over menu results, and an arrow it will appear near where you will find it in the app’s menu.
Chat with Apple support online or on the phone?
If searching on your Mac or iOS device doesn’t help, you can go clearly to the source: Apple support.
If that you’re basically searching for some fundamental how-to game plans, you can discover support in 140 characters or less through Twitter using @AppleSupport. The association tweets out a great deal of obliging appeal about new features on iOS, macOS, watchOS, and tvOS.
If that Twitter doesn’t help, you can talk straightforwardly with an Apple support professional online or on the phone. In case that you begin in a chat however find your concern is more muddled, you can generally request to talk with a support expert on the phone.
- Open up the Apple – Support – Product Selection ( https://getsupport.apple.com/ ) page . Or the Apple Support app.
- Select the gadget you need to fix.
- Choose a category that your issue falls under.
- Select a topic.
- Choose : Chat, Talk to Apple Support Now, Schedule a Call, or Call Apple Support Later to contact Apple support.
- Apple will reach you through the channel that you determined .
Set up a Genius appointment at an Apple Store!
In some cases, reading and chatting on the web isn’t sufficient: If you have an equipment issue or interesting programming issue, you may need to bring your Mac, iPhone, iPad, or Apple Watch to an Apple Store for diagnostics and potential repairs. In the event that there is an Apple Store close to you, it’s not difficult to plan an appointment at the Genius Bar. Also if that you don’t have an Apple Store in your general vicinity or would not really like to go face to face, you may likewise have an alternative to send your gadget in for a fix.
- Open up the Apple’s support page . Or the Apple Support app.
- Select the gadget you need to fix.
- Choose a category that your issue falls under.
- Choose Learn about (device) Service.
- Tap on Start a service request.
- Select a topic.
- Choose your issue.
- Select How you would like to get help.
- Choose your Apple ID and password.
- After that , choose a location.
- Then Choose Apple Store near you.
- Choose date and time.
Any inquiries?
Do you have additional inquiries regarding how to contact Apple support for your Mac, iPhone, iPad, or Apple Watch? Put them in the comment section.