Downloading the Sky Go app is an extraordinary method for watching your favorite shows in a hurry. All you want is your Sky login details and you can watch Sky Go on your phone or PC. Notwithstanding, it should be noticed that there are motivations behind why your Sky Go app probably won’t work in specific conditions.
In this guide, we’ll take a gander at the most widely recognized justifications for why your Sky Go app doesn’t work and what can be done.
What we will see here?
Common Issues why your Sky Go App is not working:
Getting error codes on your gadget isn’t something you would need to see while relaxing from a stressful day at work.
With these on-screen messages, you would not have the option to watch anything on your Sky Go app or Sky Go Extra. For example, users who have downloaded its new update have rung up Sky’s user service hotline for one specific explanation – a Sky Go black screen.
Some have revealed experiencing this issue following they have signed into the app. In the meantime, others have whined with regards to not seeing the play button after tapping on the program they would need to watch.
Yet, before you contact their customer service hotline, you can evaluate these essential investigating strategies on your PC or Xbox one console.
Sky Go Not Working on Laptop
With this on-request TV service, you get to watch your favorite channels and shows from your PC’s comfort. Yet, it tends to be very disappointing when you encounter Sky Go not working issues on your PC.
“Sky Go utilizes the Microsoft Silverlight plug-in to run a few internet apps. Notwithstanding, if you are utilizing the Google Chrome internet browser, then, we have awful news for you – Google Chrome no longer supports this app system. Along these lines, the most ideal way to get to this on-demand TV service is by changing to another internet browser.
Among the best browsers accessible to download to stream your favorite channels and projects include:
- Download Opera
- Download Internet Explorer
- The Download UR Browser
- Download Firefox
Windows 10 users should note, nonetheless, that the new Microsoft Edge browser additionally doesn’t support the Silverlight plug-in.
Sky Go Desktop App Not Working-Methods to solve!
If you need to get similar usefulness with a couple of extra features, installing its desktop app might be the better option. It permits you to download and get to these shows offline any place you are.
Be that as it may, the essential explanation your desktop app stops working is a direct result of your Cisco Video Guard Monitor software. To fix this issue, follow the directed steps below:
Method 1
Windows
- Press Ctrl + Shift + Esc immediately to open the Task Manager.
- Open the Processes tab and right-click on the Cisco Video Guard Monitor choice.
- Hit the End Process.
Mac
- Press the Spotlight symbol on the upper right side of your screen.
- Type “Activity Monitor” and press the Search symbol.
- Open the CPU tab and hit the Cisco Video Guard Monitor.
- Once highlighted, enter the Quit button.
It could likewise be conceivable that there is a screen capture utility running behind the scenes. If this is the situation, end the cycle in the Processes or CPU tab. If this strategy doesn’t fix the issue, you can attempt other elective techniques.
Method 2
A few firewalls might slow down streaming services. To fix this issue, follow the directed steps below:
Windows
- Type “Control Panel” in the hunt bar and press the Enter button.
- Pick System and Security and snap on the Windows Defender Firewall choice.
- Enter the “Turn Windows Defender Firewall on or off” tab and then, at that point turn off the firewall.
- Enter the OK button.
Mac
- Press the Apple symbol on the upper left of your screen.
- Pick the System Preferences menu.
- Select the Security and Privacy choice.
- Hit on the Firewall tab and press the Stop button.
Method 3
If your concern persists even after you have attempted the strategies above, you should consider reinstalling the app. To do this, follow the directed steps below:
Windows
- Type “Control Panel” in the search bar and hit the Enter button.
- Pick Programs and Click on the Programs and Features choice.
- Hit the Cisco VideoGuard and uninstall.
- Select the Sky Go app and uninstall.
- Download the Sky Go app from their site and follow the on-screen guidance to install.
Mac
- Press the “Finder” app on your dock.
- Open the Applications folder, then, at that point, Remove the Sky Go app.
- Press the Spotlight symbol on the upper right side of your screen.
- Search for “Cisco” and snap the Show All choice
- Delete its installation folder.
- Download the Sky Go app from their site and follow the guidance to install it.
Sky Go Not Working on Xbox One
If you utilize an Xbox One console in streaming your favorite Sky channels and projects, you might have additionally experienced seeing a Sky Go black screen. Whenever this happens, you can attempt the essential troubleshooting techniques recorded below for this kind of gadget.
Method 1
The most widely recognized method for fixing issues on your Xbox One is by reinstalling the app. To do this, follow the directed step below.
- Open the My Games and App tile.
- Press the Start button on your regulator and snap uninstall.
- Hit the Store and press the Apps menu.
- Look for Sky Go and install.
Method 2
If the Go app from Sky app quits dealing with your Xbox One game console, you might have to perform a hard reset to clear its store. To do this, follow the directed steps below.
- Without switching off the system, hold down the power button of your Xbox One for 10 seconds.
- When it turns off, betray. You ought to have the option to see a green screen upon fire up.
Sky Go App Not Working On Firestick
The Sky Go app can be extremely buggy on the Firestick and for quite a while you’ve needed to download the APK in light of the fact that it hasn’t been officially accessible for the
If this doesn’t tackle your concern,
- Open the setting on your Firestick.
- Also, head over to ‘Application‘, then, at that point, find the Sky Go app and open it.
- Here ensure that the permission for capacity has been allowed to the Sky Go app.
Subsequent to playing out the above steps, your app should begin working typically.
Sky Go App Not Working On iPhone
Quite possibly the most helpful method for watching Sky Go is on your iPhone. Nonetheless, there is a typical issue with streaming Sky Go on iPhones that you may not know about. There’s a simple fix to this. It would seem to have an iCloud Private Rely dynamic that can block your Sky Go stream.
To turn it off,
- Go to Settings and type [your name].
- Hit the iCloud choice, then, at that point, select the Private Relay. Switch Private Relay off.
Conclusion
Sky Go app, not working issues are among the significant reasons for headaches for its users. Any gadget you are on – be it an Xbox console, tablet, mobile, or PC, Sky has made it conceivable to watch at the TV anyplace you are with this on-request service.
Be that as it may, some of you might have experienced seeing a Sky Go black screen on your gadget no less than once in your entire life.
Never experience Sky Go app not working issues at any point in the future! With the troubleshooting strategies we examined, you can appreciate streaming your favorite channels and programs on any gadget.
