Shopify and BigCommerce, are two of the world’s major online shop building systems. Shopify is particularly popular among first-time buyers. With Shopify, you’ll have access to an easy-to-use control dashboard with a variety of appealing options. The editor is a little basic, but it allows for quick and cost-effective store building.BigCommerce, on the other hand, targets bigger companies and established businesses. It provides powerful unique solutions for enterprise-level customers and is well-known for its scalability. However, eCommerce newcomers may be overwhelmed by the sheer amount of capabilities available. Let’s compare Shopify vs BigCommerce, their primary features, performance, support, and costs to help you to decide which is really the best eCommerce web builder for your requirements.
Shopify and BigCommerce are two of the most powerful eCommerce systems available. Both provide a wide range of functions and can fit establishments of various sizes. Have a look at how they compare in the next section.
Both Shopify and BigCommerce include advanced powerful analytics services to assist you to understand the success of your shop.
BigCommerce provides information in a simple, easy-to-understand format. You may restrict your search by sales channel, date, and other factors. You’ll be able to see data on your entire marketing efforts, orders, customers, purchase channels, in-store searching, and much more.
Shopify’s statistics dashboard is equally impressive. It displays comparable data and allows you to create custom reports. Shopify’s marketing campaign statistics, which allow you to track the performance of individual efforts, stand out. BigCommerce does not provide something equivalent.
Shopify and BigCommerce, like other popular eCommerce platforms, allow you to sell through several sales channels. Your shop will most certainly be one of your primary money streams, but the others may still be highly valuable if managed correctly!
You can connect Shopify to a POS system to unite your online and brick-and-mortar sales. A purchase button may be added to an existing website or blog. There are other social media connections available, including Facebook and Pinterest, to allow you to sell straight to your audience. It is also feasible to connect to huge markets such as eBay and Amazon.
BigCommerce is comparable. It provides POS connectivity via Clover POS, as well as a third-party marketplace and social network interfaces. However, it does not include a buy button that may be added to a separate website. As a result, Shopify may be a better choice for firms that offer items over many websites.
In the Shopify Themes marketplace, there are 81 themes to choose from. Ten of them are free, while the other 71 will cost you money. The premium designs range in price from $150 to $350. Custom themes can also be uploaded to Shopify. These can be built from the ground up or acquired from a third-party market.
Surprisingly, the BigCommerce Theme Marketplace is comparable. It has a greater theme selection of 189, but only 12 of them are free. The premium themes range in price from $150 to $300, placing them comparable to Shopify’s. BigCommerce, like Shopify, allows users to upload custom themes from third-party sites.
Both Shopify and BigCommerce provide more app markets where you may locate a variety of extensions. Dropshipping connectors, product review plugins, and marketing tools are just a few examples.
The Shopify App Store has over 4,200 applications. There are several free and premium solutions, many of which include free trials or tiered charging. BigCommerce’s app shop is smaller, with little more than 800 extensions. However, there is still a lot of value to be discovered here, and you should be able to find something which will help you manage your online store better.
Customer service is critical for e-commerce beginners. If you come into a problem, you’ll want to be able to handle it quickly before it creates more serious problems.
On the surface, Shopify’s customer service looks to be good, with email, live chat, and cellphone support available 24 hours a day, seven days a week. However, when users tried it, they discovered that the support agents lacked knowledge. And, if the system is overloaded, you may have difficulty connecting with an agent. It is possible that you will have to wait up to 30 minutes for a reply.
BigCommerce also provides live chat, email, and phone service 24 hours a day, seven days a week. However, unlike Shopify, it appears that the firm uses experienced customer support employees. Overall, working with the BigCommerce support team was far superior to dealing with the Shopify support team.
Both platforms include a collection of self-help tools. BigCommerce features a good support center with a variety of useful tools, including video instructions, user documentation, and step-by-step tutorials.
Shopify offers three primary plans, a custom-priced enterprise-level option, and a low-cost WordPress plugin. The Shopify Lite plugin, which costs $9 per month, allows you to add a purchase button to your existing website. BigCommerce does not have a comparable offering, although it does offer three primary plans as well as a custom-priced enterprise-level choice.
The most basic Shopify account ($29 per month) allows you to set up your own business with up to two employees and four stock locations. All basic selling tools will be available to you, but advanced reporting will be blocked.
The price of BigCommerce’s Standard plan ($29.95 per month) is exactly equivalent to this. It can handle up to $50,000 in sales per year. Advanced options, such as segment customers, an empty cart saver, and product filtering, are missing.
Price-wise, the Shopify plan ($79 per month) and BigCommerce’s Plus plan ($79.95 per month) are comparable, and so are the Advanced Shopify ($299 per month) and BigCommerce’s Pro ($299.95 per month) plans.
One of the primary differences between the two systems is that BigCommerce charges no transaction fees when using third-party payment processors. Depending on your package, Shopify’s costs range from 0.5 percent to 2 percent. Shopify also restricts the number of staff accounts that may be created. But BigCommerce allows limitless accounts with all tiers.
Both systems also provide advanced, custom-priced business solutions for high-end internet retailers. In terms of pricing, it’s impossible to differentiate between the two, and in the end, you’ll have to make a choice based on the characteristics you need.
Transaction fees are the proportion of income taken by a website builder from each sale you make. You’ll be relieved to learn that there are no transaction fees on any of BigCommerce’s plans. Shopify, on either hand, charges between 2% and 0.50%, depending on the price plan you select. Using Shopify Payments is the only method to avoid Shopify’s transaction costs.
While transaction costs are for both you and your e-commerce platform, credit card fees are just what you pay to the third-party payment processor you use when you make sales. There are several payment processors to pick from — BigCommerce has over 65 integrations, while Shopify has over 100.
Special pricing is available on some of the payment processors approved by Shopify or BigCommerce. Shopify offers its in-house Shopify Payments service, while BigCommerce advises the ever-popular PayPal — both of which charge transaction fees of 2.9 percent + 30 cents.
BigCommerce beats Shopify in terms of sales skills, owing to additional built-in tools. Although Shopify’s sales features are more flexible, BigCommerce offers more helpful functions straight away. Both include all of the functionality that an online business needs! Shopify is the most adaptable, feature-rich, and powerful e-commerce platform of the lot. It has everything you would need to run an efficient business out of the box, and it also allows you to personalize your design and add other feature upgrades. BigCommerce is a solid platform with a simple UI and powerful built-in functionality. If you are searching for an all-in-one e-commerce software system, BigCommerce may be a good choice for your new or expanding online business.
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